Refund & Cancellation Policy

Refund & Cancellation Policy

Effective Date: 25 August 2026

This Refund & Cancellation Policy applies to paid subscriptions of StocksApp, a business management software developed and owned by Digitlogy.

1. Subscription Cancellation

You may request cancellation of your StocksApp subscription at any time through the available account or support channels.

Cancellation will generally prevent future subscription charges. Cancellation of a subscription does not automatically result in a refund for a billing period that has already been paid for.

2. Refund Eligibility

Subscription payments are generally non-refundable once the applicable subscription period has started, except where a refund is required under applicable law or is specifically approved by Digitlogy.

If you believe that you have been charged incorrectly, you may contact us with your account and transaction details so that the payment can be reviewed.

3. Duplicate or Incorrect Charges

If you believe that a duplicate payment or an incorrect charge has been made, please contact Digitlogy as soon as possible. We will review the transaction and, where appropriate, process an eligible refund.

4. Failed or Reversed Payments

If a payment fails, is reversed or is not successfully received, access to paid features may not be activated or may be temporarily restricted until the payment issue is resolved.

5. Refund Processing

Where a refund is approved, the refund will normally be processed through the applicable payment method or payment service provider. The time taken for the refunded amount to appear in your account may depend on the payment provider and banking institution.

6. Promotional or Discounted Plans

Special promotional offers, discounts, trial plans or other limited-time offers may have separate refund or cancellation conditions. Any such conditions will be communicated at the time of the applicable offer.

7. Service Issues

If you experience a technical issue that prevents you from reasonably using a paid feature, please contact our support team with details of the issue. Digitlogy may investigate the issue and, where appropriate, provide a reasonable resolution or account adjustment.

8. Contact for Refund Requests

For refund, cancellation or payment-related requests, please contact Digitlogy through the Contact Us page available on the StocksApp website.

When contacting us regarding a payment, please provide the registered account details and relevant transaction information so that we can identify and review the payment.

9. Policy Changes

Digitlogy may update this Refund & Cancellation Policy from time to time. Any updated version will be published on this page with the applicable effective date.

StocksApp is developed and owned by Digitlogy.